Last updated October 23, 2026

Accessibility

We want everyone to be able to understand and answer their mail with Sendeia, including people who use a screen reader, a keyboard instead of a mouse, magnification, voice control or other assistive technology.

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA on sendeia.com and in the Sendeia web app. We test pages with automated accessibility checks and by keyboard, at phone and desktop sizes, as part of each release.

What we do

• Text can be resized and the layout adapts to small screens without horizontal scrolling.
• Controls have visible labels and can be reached and used with a keyboard.
• Colors are chosen for readable contrast, and status is never shown by color alone.
• Letters you photograph are turned into text you can read with a screen reader, and explanations are written in plain language.

Known limits

Text recognition (OCR) of photographed letters can misread handwriting, stamps or poor photos; you can always correct the text. Printed letters and checks are physical mail produced by our print-and-mail partner.

Tell us about a problem

If any part of Sendeia is hard to use with your device or assistive technology, email contact@sendeia.com with the page and what happened. We will reply within 5 business days and, where we can, help you complete what you were doing another way in the meantime.

Sendeia Inc, 5440 Tujunga Ave, Apt 504, North Hollywood, CA 91601.